What is an "active student" on Atelier Studio™?
Anyone who, in the current month, signs a waiver, signs up for a class, pays for a class, or joins a waitlist. The counter resets monthly. Every plan — Starter, Standard, and Premium — includes unlimited active students, with no per-student charge. Whether you're a boutique studio just starting out or a full school, bring your whole roster.
Do you charge per location or per student?
No per-location charge, ever. No per-student charge on any plan — every plan includes unlimited active students. Multi-location support coming late 2026 is included with Premium.
Where do online payments go?
Directly to your own Stripe account. We never hold your money. We'll help you set up a new Stripe account or connect an existing one as part of onboarding.
What is the transaction fee?
0.75% per checkout, capped at $2 — charged per checkout, not per item. Stripe's standard processing fees apply separately and you'll always see exactly what you're paying and to whom.
How does the 14-day free trial work?
When you sign up you enter Setup Mode — up to 30 days to configure your studio at your own pace, no trial clock running. The free 14-day trial only begins when you click Launch Studio. Billing starts on day 15 of the trial at the plan you chose, at the price you saw (locked in for life). No credit card needed to sign up.
Can I cancel anytime?
Yes. No notice period, no cancellation fee, no questions.
Will my price ever change?
We use grandfathered pricing. The rate you sign up at is locked for as long as you stay on the same plan — even if we raise prices later. If we ever drop prices, you can switch plans to pick up the new rate; your subscription doesn't move on its own. Stripe Billing handles all of it automatically, and your locked rate appears on every invoice.